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KUKOLEDO Gmbh
Registration number: HRB 147400
Register court: Commercial register Hamburg
KUKOLEDO GmbH
Managing Director
Responsible according to § 55 RStV (for blog)
Andreas Aug
Gluckstrasse 49c
22081 Hamburg
Phone 040 460 25 31
fax 040 460 25 51
Mobile phone 0170 322 45 13
Haspa
IBAN:
DE44 2005 0550 1032 2718 82
BIC: HASPDEHHXXX
VAT ID No.: DE313989565
Privacy policy: Privacy policy and cookies
Law:
3. information requirements for dispute resolution
Online retailers and online service providers, i.e. companies that offer goods and/or services (also) to consumers have to refer to the EU-wide online dispute resolution platform (ODR platform) since January 09, 2016, according to the ODR Regulation, with a clickable link to this page:
https://ec.europa.eu/consumers/odr/
On 01 February 2017, a further obligation was added, as the rest of the Consumer Dispute Resolution Act then also came into force and new information obligations were included in §§36 and 37 VSBG.
§36 VSBG:
(1) An entrepreneur who maintains a website or uses general terms and conditions shall inform the consumer in an easily accessible, clear and comprehensible manner
1. inform the consumer of the extent to which he is willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board,
and
2. refer to the competent consumer arbitration board if the entrepreneur has undertaken to participate in a dispute resolution procedure before a consumer arbitration board or if he is obliged to participate on the basis of legal provisions; the reference must contain information on the address and website of the consumer arbitration board as well as a declaration by the entrepreneur to participate in a dispute resolution procedure before this consumer arbitration board.
(2) The information pursuant to paragraph 1 must
1. appear on the trader's website, if the trader maintains a website,
2. be given together with its general terms and conditions, if the entrepreneur uses general terms and conditions.
4. disclaimer (distance from the content of other pages when linking).
